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Terms & Conditions

Last Updated: 18 April 2025  ·  Effective Date: 18 April 2025

1. Definitions

In these Terms and Conditions:

2. Acceptance of Terms

By accessing and using this website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use this website.

You must be at least 18 years of age to use this website or engage our services. By using this website, you confirm that you meet this requirement.

3. Nature of Website Content

The content published on this website is provided for general information only. It does not constitute legal advice and should not be relied upon as such. No solicitor-client relationship is formed through the use of this website alone.

Legal situations are fact-specific. Nothing on this website can substitute for advice given by a qualified legal practitioner who has been informed of the particular circumstances of your matter.

4. Enquiries and Initial Contact

Submitting an enquiry through our contact form or by telephone does not constitute an engagement of our services. An engagement begins only when both parties have signed a written engagement agreement and the applicable engagement fee has been received.

We will respond to initial enquiries within one working day. We reserve the right to decline to act for any prospective client, including where a conflict of interest exists.

5. Service Descriptions

5.1 Still-Water Sitting

The Still-Water Sitting is a standalone consultation service. Engagement of this service does not create an obligation on either party to enter into further engagement. A written summary will be provided within three working days of the sitting.

5.2 Patient Course in Divorce Matters

Representation in divorce matters is subject to a separate engagement agreement setting out the scope of work, fee structure, and each party's obligations. The fee stated on our website ("from SGD 450") represents a starting figure and the full cost will depend on the nature and extent of the matter.

5.3 Considered Mediation

Mediation services are subject to a separate engagement agreement. Both parties to the dispute must consent to mediation. The fee stated ("from SGD 325") is per session; the total number of sessions cannot be determined in advance.

6. Fees and Payment

Fees for the Still-Water Sitting are payable in advance of the sitting. Fees for ongoing services are structured as set out in the engagement agreement. All fees are stated in Singapore Dollars (SGD) and are subject to applicable taxes.

Payment is accepted by bank transfer or such other methods as set out in the engagement agreement.

7. Cancellation and Refunds

Cancellations of a booked Still-Water Sitting made more than 48 hours before the scheduled time will receive a full refund. Cancellations made within 48 hours of the sitting will not be eligible for a refund unless exceptional circumstances apply, at the firm's discretion.

For ongoing engagements, fees paid in advance for work not yet carried out will be refunded if the engagement is terminated. Fees for work already completed are not refundable.

8. User Responsibilities

When using this website or communicating with Lotus Legal, you agree to:

9. Intellectual Property

All content on this website — including text, design, and structure — is the property of Lotus Legal or its content providers and is protected by applicable intellectual property laws. You may view and print material from this website for personal, non-commercial use only.

You may not reproduce, distribute, or publish any part of this website without our prior written consent.

10. Confidentiality

All communications between Lotus Legal and clients are subject to legal professional privilege and our duty of confidentiality. We will not disclose client information except as required by law, professional conduct rules, or with your express consent.

11. Disclaimers

This website and its contents are provided "as is". We make no representations or warranties, express or implied, regarding the accuracy, completeness, or suitability of the content for any particular purpose.

Legal advice given by Lotus Legal is based on the law and professional standards applicable at the time advice is given. We are not responsible for changes in law that occur after advice has been provided.

12. Limitation of Liability

To the extent permitted by law, Lotus Legal's liability in connection with use of this website is limited to direct losses only and does not extend to indirect, consequential, or special losses.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other matter that cannot lawfully be excluded.

13. Third-Party Links

This website may contain links to external websites. These links are provided for convenience only. Lotus Legal does not endorse or take responsibility for the content of linked websites.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Singapore. Any dispute arising in connection with these terms or the use of this website shall be subject to the exclusive jurisdiction of the courts of Singapore.

15. Dispute Resolution

In the event of a dispute, we encourage direct communication in the first instance. If the matter cannot be resolved informally, either party may refer the dispute to mediation before commencing court proceedings. For complaints about legal services, the Law Society of Singapore maintains a complaints process that we are obliged to comply with.

16. Changes to These Terms

We may update these Terms and Conditions from time to time. The revised version will be published on this page with an updated effective date. Continued use of the website after the effective date constitutes acceptance of the revised terms.

17. Contact

For questions about these Terms and Conditions: